This Privacy Policy (the “Policy”) governs the manner in which the Platform collects, uses, maintains and discloses information of its users. The Policy also describes the practices that We apply to such user information, user’s privacy rights and choices regarding their information. To clarify, this Policy applies to all users of the Platform (referred to as “Learners”, “You”, “Your”).
By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use and we disclaim all the liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately. If any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use, we may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully prior to accessing our Platform and using any of the services or products offered therein. If you have any questions, please contact us at the contact information provided below:
1. PERSONAL INFORMATION
2. INFORMATION WE COLLECT
We may collect both personal and non-personal identifiable
information from You in a variety of ways, including, but not limited to, when
You visit our Platform, register on the Platform, and in connection with other
activities, services, features or resources we make available on our Platform.
However, please note that-
We do not ask You for Personal Information unless we truly
need it; like when You are registering for any Content on the Platform.
We do not share Your Personal Information with anyone except
to comply with the applicable laws, develop our products and services, or
protect our rights.
We do not store Personal Information on our servers unless
required for the on-going operation of our Platform.
Personal Identifiable Information: We may collect
personal-identifiable information such as Your name and emails address to
enable Your access to the Platform and services/products offered therein. We
will collect personal-identifiable information from You only if such
information is voluntarily submitted by You to us. You can always refuse to
provide such personal identification information; however, it may prevent You
from accessing services or products provided on the Platform or from engaging
in certain activities on the Platform.
Non-Personal Identifiable Information: When You interact
with our Platform, we may collect non-personal-identifiable information such as
the browser name, language preference, referring site, and the date and time of
each user request, operating system and the Internet service providers utilized
and other similar information.
Cookies: To enhance User experience, our Platform may use
'cookies'. A cookie is a string of information that a website stores on a
visitor’s computer, and that the visitor’s browser provides to the website each
time the visitor returns for record-keeping purposes. You may choose to set
Your web browser to refuse cookies, or to notify You when cookies are being
sent; however, please note that in doing so, some parts of the Platform may not
function properly.
3. HOW WE USE and SHARE THE INFORMATION COLLECTED?
We may collect and use Your Personal Information for the
following purposes:
To provide access to our Platform and/or the
services/products offered therein: We use the Your information as collected by
us to allow You to access the Platform and the services/products offered
therein, including without limitation to provide customer service, fulfil
purchases through the Platform, verify User information and to resolve any
glitches with our Platform. The legal basis for this processing is consent or,
where applicable, our legitimate interests in the proper administration of our
Platform, and/or the performance of a contract between You and us.
To improve our Platform and maintain safety: We use Your
information to improve and customize the Platform and services/products offered
by us. Further, we also use Your information to prevent, detect, investigate,
and take measures against criminal activity, fraud, misuse of or damage to our
Platform or network, and other threats and violations to a third party's or our
rights and property, or the safety of our Users, or others. The legal basis for
this processing is consent or, where applicable, our legitimate interests in
the proper administration of our Platform, and/or the performance of a contract
between You and us.
To communicate with you or market our services/products: We
may use the email address submitted by You to communicate with You about Your
orders on our Platform, our offers, new products, services or even receive Your
feedback on the Platform or any services/products offered therein. It may also
be used to respond to Your inquiries, questions, and/or other requests. If at
any time You would like to unsubscribe from receiving future emails, please
write to us at the contact information provided below. The legal basis for this
processing is consent or, where applicable, our legitimate interests in the
proper administration of our Platform, and/or the performance of a contract
between You and us.
We do not use Personal Information for making any automated
decisions affecting or creating profiles other than what is described in this
Policy.
We do not sell, trade, or otherwise exploit Your
personal-identifiable information to others. Limited to the purposes stated
hereinabove, we may share generic aggregated demographic information not linked
to any personal-identifiable information regarding visitors and Users with our
business partners and trusted affiliates.
4. YOUR CHOICES
Limit the information You provide: You always have an option
to choose the information You provide to us, including the option to update or
delete Your information. However, please note that lack of certain information
may not allow You access to the Platform or any of its features, in part or in
full. For example: information required for Your registration on the Platform.
Limit the communications You receive from us: Further, You
will also have the option to choose what kind of communication You would like
to receive from us. However, there may be certain communications that are
required for legal or security purposes, including changes to various legal
agreements, that you may not be able to limit.
Reject cookies and
other similar technologies: You may reject or remove cookies from Your web
browser; You will always have the option to change the default settings on Your
web browser if the same is set to ‘accept cookies’. However, please note that
some of the services/products offered on the Platform may not function or be
available to You, when the cookies are rejected, removed or disabled.
5. YOUR RIGHTS
In general, all Learners have the rights specified herein
this section. However, depending on where you are situated, you may have
certain specific rights in respect of your Personal Information accorded by the
laws of the country you are situated in.
Right to Confirmation and Access: You have the right to get
confirmation and access to your Personal Information that is with us along with
other supporting information.
Right to Correction: You have the right to ask us to rectify
your Personal Information that is with us that you think is inaccurate. You
also have the right to ask us to update your Personal Information that you
think is incomplete or out-of-date.
Right to be Forgotten: You have the right to restrict or
prevent the continuing disclosure of your Personal Information under certain
circumstances.
Right to Erasure: If you wish to withdraw/remove your
Personal Information from our Platform, you have the right to request erasure
of your Personal Information from our Platform. However, please note that such
erasure will remove all your Personal Information from our Platform (except as
specifically stated in this Policy) and may result in deletion of your account
on the Platform permanently, and the same will not be retrievable.
Remember, you are entitled to exercise your rights as stated
above only with respect to your information, including Personal Information,
and not that of other Learners. Further, when we receive any requests or
queries over email to the address specified in the ‘Grievances’ section below,
then, as per the applicable Data Protection Laws, we may need to ask you a few
additional information to verify your identity in association with the Platform
and the request received.
6. PROTECTION OF YOUR INFORMATION
We take all measures reasonably necessary to protect against
the unauthorized access, use, alteration or destruction of Personal Information
or such other data on the Platform. Our disclosure of any such information is
limited to –
our employees, contractors and affiliated organizations (if
any) that (i) need to know that information in order to process it on our
behalf or to provide services available on our Platform, and (ii) that have
agreed not to disclose it to others.
a response to a court order, or other governmental request.
Without imitation to the foregoing, we reserve the right to disclose such
information where we believe in good faith that such disclosure is necessary to
–
comply with applicable laws, regulations, court orders,
government and law enforcement agencies’ requests;
protect and defend a third party's or our rights and
property, or the safety of our users, our employees, or others; or
prevent, detect, investigate and take measures against
criminal activity, fraud and misuse or unauthorized use of our Platform and/or
to enforce our Terms of Use or other agreements or policies.
To the extent permitted by law, we will attempt to give You
prior notice before disclosing your information in response to such a
request.
7. THIRD PARTY WEBSITES
You may find links to the websites and services
of our partners, suppliers, advertisers, sponsors, licensors and other third
parties. The content or links that appear on these sites are not controlled by
us in any manner and we are not responsible for the practices employed by such
websites. Further, these websites/links thereto, including their content, may
be constantly changing and the may have their own terms of use and privacy
policies. Browsing and interaction on any other website, including websites which
have a link to our Site, is subject to that terms and policies published on
such websites.
8. CROSS-BORDER DATA TRANSFER
Your information including any Personal Information is
stored, processed, and transferred in and to the Amazon Web Service (AWS)
servers and databases located in India. We may also store, process, and
transfer information in and to servers in other countries depending on the
location of our affiliates and service providers.
Please note that these countries may have differing (and
potentially less stringent) privacy laws and that Personal Information can
become subject to the laws and disclosure requirements of such countries,
including disclosure to governmental bodies, regulatory agencies, and private
persons, as a result of applicable governmental or regulatory inquiry, court
order or other similar process.
If you use our Platform from outside India, including in the
USA, EU, EEA, and UK, your information may be transferred to, stored, and
processed in India. By accessing our Platform or otherwise giving us
information, you consent to the transfer of information to India and other
countries outside your country of residence.
9. DURATION FOR WHICH YOUR INFORMATION IS STORED
We will retain Your information for as long as it is
required for us to retain for the purposes stated hereinabove, including for
the purpose of complying with legal obligation or business compliances.
Further, please note that we may not be able to delete all
communications or photos, files, or other documents publicly made available by
you on the Platform (for example: comments, feedback, etc.), however, we shall
anonymize your Personal Information in such a way that you can no longer be
identified as an individual in association with such information made available
by you on the Platform. We will never disclose aggregated or de-identified
information in a manner that could identify you as an individual.
Note: If you wish to exercise any of your rights (as
specified in ‘Your Rights’ section below) to access, modify and delete any or
all information stored about you, then you may do so by using the options
provided within the Platform. You can always write to us at the email address
specified in the ‘Grievances’ section below.
10. MODIFICATION TO PRIVACY POLICY
We may modify, revise or change our Policy from time to
time; when we do, we will revise the ‘updated date’ at the beginning of this
page. We encourage You to check our Platform frequently to see the recent
changes. Unless stated otherwise, our current Policy applies to all information
that we have about You.
11. GRIEVANCES
If you have any questions about this Policy,
wish to exercise your rights, concerns about privacy or grievances, please
write to us with a thorough description via email to support@jayasanskriti.com.